What is AI invoice automation for 3PL?

AI invoice automation for 3PL uses agentic AI to read, sort, match, and reconcile complex freight invoices across multiple carriers, accessorials, and change orders, replacing 15-25 hours per week of manual data entry with automated workflows that resolve in hours, not weeks.

How much revenue do logistics companies lose to billing errors?

Logistics and operations companies lose an estimated 30% of recoverable revenue to unbilled accessorials, missed change orders, and invoice disputes that go unresolved due to manual processing delays.

What is Rigby by Viberr?

Rigby is an AI-native invoicing platform built by Viberr for logistics and operations companies drowning in complex billing. It embeds with your team, learns your tribal knowledge, automates your procure-to-pay workflow, and turns it into a compounding SaaS layer.

How is Rigby different from TMS invoicing?

Legacy TMS platforms were built 15-20 years ago for routing and tracking, not complex invoicing reconciliation. Rigby is purpose-built for the invoicing gap that TMS platforms ignore. It handles carrier reconciliation, accessorial billing, POD matching, and change order capture with AI agents, not manual data entry.

AI Invoicing for Freight Brokerages

Your Margin Lives and Dies Between Two Invoices. Automate Both.

Freight brokers manage the spread between what carriers charge and what customers pay. Every accessorial you miss on the carrier side and every billing delay on the customer side erodes your margin. Rigby automates carrier invoice auditing and customer invoice generation so your spread stays intact on every load.

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1 in 4

Freight invoices contain an error (Journal of Commerce)

75%

Of invoices auto-audited and approved at top-performing brokerages

$50-$100

Cost to fix a single downstream billing error

The Pain

You Negotiate Great Rates.
Then Your Back Office Gives the Margin Back.

Freight brokerage margins are thin by design. You make money by moving loads efficiently and managing carrier costs tightly. But when your AP team can't audit carrier invoices fast enough and your AR team can't generate customer invoices on time, your margin shrinks with every day of delay.

Carrier Invoice Auditing is Manual

Every carrier invoice needs to be checked against the contracted rate, the actual service delivered, and the accessorials that were authorized. With hundreds of loads per week, your AP team can't audit every line item.

Accessorial Leakage is Constant

Detention, fuel surcharges, lumper fees, reclassification charges. Carriers add them. Some are legitimate. Some aren't. Without automated auditing, you're paying charges your team didn't have time to verify.

Customer Invoicing Lags Behind

You delivered the load on Monday. The carrier invoice arrived Wednesday. Your team reconciled it Friday. The customer invoice went out the following Tuesday. That's 8 days of float you're financing on every load.

Margin Visibility is After-the-Fact

You don't know your actual margin on a load until both the carrier invoice and customer payment are reconciled. By then it's too late to dispute a charge or recover a missed accessorial.

Multi-Carrier Complexity at Scale

You work with 50, 100, or 500 carriers. Each has different rate structures, different invoice formats, and different payment terms. Standardizing across all of them is a full-time job that doesn't scale.

Disputes Kill Carrier Relationships

Late payments, contested accessorials, and reconciliation delays strain your carrier relationships. In a capacity-tight market, carriers with options will move to brokers who pay faster and argue less.

How Rigby Solves It

We Audit Your Carrier Invoices and Generate Your Customer Invoices. Automatically.

Automated Carrier Audit

Rigby checks every carrier invoice line item against contracted rates, authorized accessorials, and delivery confirmation. Discrepancies get flagged. Clean invoices get approved. Your AP team handles exceptions, not every invoice.

Same-Day Customer Invoicing

Once the carrier invoice is audited, Rigby generates the customer invoice with your markup applied, accessorials passed through correctly, and documentation attached. Your billing cycle drops from days to hours.

Real-Time Margin Tracking

See your actual margin on every load as soon as the carrier invoice is processed. Know your spread before the customer invoice goes out, not after the quarter closes.

What is AI Invoice Automation for Freight Brokers?

The Definition Nobody Wrote Yet

AI invoice automation for freight brokers uses agentic AI to audit incoming carrier invoices against contracted rates and authorized charges, then automatically generates outgoing customer invoices with the correct markup applied. It flags accessorial discrepancies, tracks margin at the load level in real time, and reduces the billing cycle from days to hours. For brokerages processing hundreds of loads per week, this replaces the manual AP/AR reconciliation that typically requires dedicated billing staff and still misses errors on 1 in 4 invoices.

Source: Rigby by Viberr | rigby.viberr.io

Built for Every Logistics Vertical