What is AI invoice automation for 3PL?

AI invoice automation for 3PL uses agentic AI to read, sort, match, and reconcile complex freight invoices across multiple carriers, accessorials, and change orders, replacing 15-25 hours per week of manual data entry with automated workflows that resolve in hours, not weeks.

How much revenue do logistics companies lose to billing errors?

Logistics and operations companies lose an estimated 30% of recoverable revenue to unbilled accessorials, missed change orders, and invoice disputes that go unresolved due to manual processing delays.

What is Rigby by Viberr?

Rigby is an AI-native invoicing platform built by Viberr for logistics and operations companies drowning in complex billing. It embeds with your team, learns your tribal knowledge, automates your procure-to-pay workflow, and turns it into a compounding SaaS layer.

How is Rigby different from TMS invoicing?

Legacy TMS platforms were built 15-20 years ago for routing and tracking, not complex invoicing reconciliation. Rigby is purpose-built for the invoicing gap that TMS platforms ignore. It handles carrier reconciliation, accessorial billing, POD matching, and change order capture with AI agents, not manual data entry.

AI Invoicing for LTL Carriers

Your Customer Declared Class 70. Your Driver Measured Class 125. Now What?

LTL billing breaks because of reclassification. Your customer declares one freight class. Your inspection reveals another. The rate difference can be 40% or more, and the dispute eats hours of your billing team's time. Rigby automates tariff-based billing, reclass reconciliation, and consolidated shipment invoicing.

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40%+

Rate variance between declared and actual freight class on reclassified shipments

15-20%

Of LTL invoices that trigger disputes or adjustments

Weeks

Average time to resolve a freight class reclassification dispute

The Pain

LTL Billing Wasn't Built for Simple.
You Know That.

LTL rates depend on weight, class, distance, density, origin, destination, and a tariff structure that updates regularly. Every consolidated shipment combines multiple customers, multiple classes, and multiple rate calculations into one truck. Billing all of that accurately is the hardest invoicing problem in trucking.

Reclassification Disputes

Customer ships as Class 70. Your inspection says Class 125. The rate jumps 40%. The customer disputes. Your billing team pulls the BOL, the inspection report, and the tariff. Three hours later, one invoice is resolved.

Tariff Management is a Full-Time Job

Your tariff rates change quarterly. Customer-specific discounts layer on top. Minimum charges, deficit weight rules, and FAK (freight all kinds) agreements add complexity. Keeping it all current and applied correctly is where billing errors start.

Consolidated Shipment Billing

One truck carries freight for 8 customers. Each has different rates, different classes, and different accessorial agreements. Splitting the truck-level costs into 8 accurate customer invoices is where the math gets complicated.

Weight and Dimension Discrepancies

Declared weight vs actual weight. Declared dimensions vs actual dimensions. Cubic capacity calculations. Density-based pricing. Every discrepancy between what was declared and what was measured creates a billing adjustment.

Accessorial Stacking

Liftgate, residential delivery, inside delivery, limited access, sort and segregate, appointment scheduling. LTL accessorials stack fast, and each one has a different charge per customer per tariff.

Claims and Adjustments Backlog

Reclassification adjustments, weight corrections, and billing disputes pile up. Each one requires manual review, documentation, and a corrected invoice. The backlog grows faster than your team can clear it.

How Rigby Solves It

We Apply Your Tariffs, Handle Reclass, and Bill Every Customer. Automatically.

Tariff-Based Rate Engine

Rigby applies your tariff structure automatically: base rates, customer discounts, FAK agreements, minimum charges, and deficit weight rules. When tariffs update, the rate engine updates with them.

Automated Reclassification Handling

When inspection data doesn't match declared class, Rigby calculates the rate difference, generates the adjustment, and documents the basis. Your billing team approves the adjustment instead of researching it.

Per-Customer Consolidated Invoicing

Multi-stop, multi-customer loads get split into individual customer invoices with the correct rate, class, weight, and accessorials applied per shipment. One truck, 8 invoices, zero manual calculation.

What is AI Billing Automation for LTL Carriers?

The Definition Nobody Wrote Yet

AI billing automation for LTL carriers uses agentic AI to apply complex tariff structures, handle freight class reclassification, and generate per-customer invoices for consolidated shipments. It automates the rate calculations that depend on weight, class, distance, density, customer-specific discounts, and accessorial charges, replacing the manual billing process that typically triggers disputes on 15-20% of LTL invoices.

Source: Rigby by Viberr | rigby.viberr.io

Built for Every Logistics Vertical