You Bill 40 Clients on 40 Different Rate Structures. From One Warehouse.
3PL warehouses manage billing across dozens of clients, each with unique rate cards for storage, receiving, pick-and-pack, fulfillment, and value-added services. Every client contract is different. Every billing cycle is a manual exercise. Rigby automates multi-client warehouse billing so every billable activity gets captured and invoiced.
Your WMS Tracks Inventory.
It Doesn't Track What You're Owed.
Warehouse management systems are built for operations: receiving, putaway, picking, packing, shipping. But turning all that operational activity into accurate client invoices requires a billing layer that most WMS platforms don't have.
Per-Client Rate Card Complexity
Client A pays per pallet per month. Client B pays per pick. Client C pays a flat monthly fee plus overages. Managing 40 different billing structures in one warehouse means 40 different invoice calculations every billing cycle.
Billable Activity Capture Gaps
Receiving, storage, cycle counting, quality inspections, kitting, relabeling. Every warehouse activity is potentially billable, but if your billing system isn't connected to your WMS, activities fall through the cracks.
Billing Cycle Delays
Most 3PL warehouses bill monthly. That means a full month of billable activities has to be aggregated, reconciled, and invoiced after the fact. Errors compound. Disputes multiply. Cash flow suffers.
Value-Added Services Go Unbilled
Kitting, bundling, custom labeling, gift wrapping, quality inspections. These VAS activities are often logged informally or not at all. The revenue they generate never shows up on the invoice.
Multi-Brand Client Billing
One client has three brands. Each brand needs separate invoicing, separate reporting, and separate cost allocation. Splitting billable activities by brand within one client account is where manual processes break.
Client Disputes from Billing Errors
When a client gets an invoice that doesn't match their understanding of the contract, the dispute eats hours of back-and-forth. At scale, billing disputes become a full-time job for your finance team.
We Capture Every Billable Activity and Invoice Every Client. Automatically.
WMS-Connected Billing
Rigby connects to your WMS (or takes data exports if yours lacks APIs) and captures every billable activity in real time: receiving, storage, picks, packs, VAS, and fulfillment. Nothing gets missed.
Per-Client Rate Engine
Every client's rate card gets configured once. Storage by pallet, pick by unit, flat monthly with overages, or any custom structure. Rigby calculates charges automatically based on actual warehouse activity.
Automated Invoice Generation
At the end of every billing cycle (or weekly, or daily), Rigby generates client invoices with full line-item detail, brand-level breakdowns, and supporting documentation attached. Your finance team reviews and sends.
The Definition Nobody Wrote Yet
AI billing automation for 3PL warehouses uses agentic AI to capture every billable activity from warehouse operations, including receiving, storage, pick-and-pack, fulfillment, and value-added services, and automatically generates client invoices based on each client's unique rate card. It connects to warehouse management systems to pull real-time activity data, eliminating the manual aggregation and calculation that typically delays billing cycles by weeks and misses billable activities worth thousands of dollars per month.
See All Logistics Verticals
3PL and Freight
Multi-carrier reconciliation, accessorials, POD matching.
Explore →Cross-Border Freight
Customs brokerage, multi-currency, ACI/ACE compliance.
Explore →Freight Brokerages
Carrier auditing, margin tracking, customer invoicing.
Explore →Warehousing & Distribution
Multi-client rate cards, storage, pick-and-pack, VAS.
Current PageDrayage & Intermodal
Port fees, chassis, per diem, detention, demurrage.
Explore →LTL Carriers & Consolidators
Tariff management, reclassification, consolidated billing.
Explore →Last-Mile & Final Delivery
Per-stop pricing, failed delivery, POD, reverse logistics.
Explore →40 Clients. 40 Rate Cards.
One Automated Billing Engine.
15 minutes. We'll map your warehouse billing pain, estimate your unbilled activity leakage, and tell you if Rigby is the right fit.